What is Online Dispute Resolution (ODR)? Online Dispute Resolution, or ODR, is a free tool provided by the New Mexico Courts Online Dispute Resolution Center to resolve a Debt & Money Due case. This is an informal process that provides those actually involved in a court case with the opportunity to determine the best resolution for all involved. It is a chance to end a legal dispute in a way that minimizes time spent at court and saves money.
It offers a safe, private, online space to negotiate a satisfactory resolution with the other party. In some cases, this can reduce harm to a party’s credit rating and help avoid wage garnishments or other collections procedures. It gives everyone involved the opportunity to negotiate online, including the option of requesting assistance from a neutral, online mediator.
• New Mexicans save time and money by using ODR to quickly settle lawsuits over unpaid debts
• ODR offers a convenient alternative to appearing in court in person
• ODR makes it easier for those with a legal problem to navigate the court system